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Project Overview
Industry
Industry

Legal & Litigation Management

Service
Service

Website Design & Developmwnt

Platform
Platform

Wordpress

Support
Support

Ongoing

Since
Since

2017

The Challenge
As RGL expanded, it required an agile technology partner to navigate ongoing cybersecurity and document management challenges. This involved safeguarding sensitive legal systems and data across multiple locations and environments, while handling records for thousands of claimants for multiple cases.
The Approach
We built a scalable technology framework that could grow alongside RGL, to handle an increasing number of cases involving tens of thousands of claimants. Our solutions included combining tailored web and CRM integrations with cloud-based collaboration, secure device management and ongoing IT support. The approach prioritised efficient and automatic claimant onboarding, streamlined legal workflows and consistent security across the expanding workforce. Key initiatives included implementing secure e-signatures and safe file-sharing protocols across internal teams and external legal counsel for multiple active cases
Project Showcase

Project background:
Managing large-scale legal class actions involves coordinating tens of thousands of claimants, processing enormous volumes of sensitive personal and legal data, and maintaining airtight security.
RGL Management needed an IT partner who could deliver an enterprise-level technology framework right from their founding day, and continuously scale it as their case load grew into multi-million pound litigation

Key Achievements
Custom Web & CRM Integrations
Custom Web & CRM Integrations

Built bespoke case-specific data capture websites and integrated CRM systems. Implemented online forms and questionnaires with automatic data pre-population to reduce user friction and improve data accuracy. Integrated Legalesign with CRMs to capture signatures and automatically update claimant accounts, alongside mailing lists and database workflows to keep tens of thousands of claimants informed about case developments.

Cloud Infrastructure & Collaboration
Cloud Infrastructure & Collaboration

Deployed and configured Microsoft 365, SharePoint and OneDrive to support collaboration between RGL's internal teams and external legal partners. Designed and launched the RGL Management WordPress brochure website, establishing a professional brand presence to support the business and its investor-facing activities.

Hardware & Workforce Onboarding
Hardware & Workforce Onboarding

Provisioned laptops and implemented role-based access management for employees across multiple office locations. Supported the onboarding of an expanding workforce while maintaining consistent access controls and a secure working environment.

Managed Cybersecurity & Endpoint Protection
Managed Cybersecurity & Endpoint Protection

Deployed SentinelOne managed antivirus and secure corporate VPNs to protect devices and business connections, including when staff accessed systems from external networks and remote working environments.

The Results
Scalable Business Growth
Scalable Business Growth
Supported RGL's growth from two founders to 23+ specialists, with zero infrastructure downtime, while enabling the efficient processing of tens of thousands of claimant entries across multi-million-pound litigation cases.
Faster Claimant Registration
Faster Claimant Registration
Automated questionnaire pre-population to reduce repetitive data entry, streamline registration workflows and accelerate the handling of claimant information.
Secure & Reliable Operations
Secure & Reliable Operations
Protected sensitive legal data across multiple office locations and remote working environments using SentinelOne endpoint protection and secure corporate VPNs.
From a two-person startup to a multi-million pound company managing tens of thousands of claimants, our 10-year partnership with RGL Management proves the power of agile, secure, and long-term technology strategy
RGL Management Team
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