Legal & Litigation Management
Website Design and Development
Wordpress
Ongoing
2015-2025
A 10 year highly engaging and complex multi-system project requiring deep integration between web architecture, email automation, and secure portals to empower claimants, the RGL team, and the legal professionals to complete their work efficiently.
Built bespoke case-specific data capture websites and integrated CRM systems. Implemented online forms and questionnaires with automatic data pre-population to reduce user friction and improve data accuracy.
CRM was developed to become an account based portal - a system was built to enable automation and personalisation of questionnaires and form completion. Successfully managed 2500 registrants during the book building phase with a with a small administration team
Integrated Legalesign with CRMs to capture signatures and automatically update claimant accounts, alongside mailing lists and database workflows to keep tens of thousands of claimants informed about case developments.
Protected sensitive legal data across multiple office locations and remote working environments using SentinelOne endpoint protection and secure corporate VPNs.
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