Just like a car, websites need regular servicing and maintenance to run smoothly – but who is doing it in your business? With your website often being the first point of contact for potential customers and plays a crucial role in brand reputation and credibility – can you afford for it to be clunky, slow and unsecure? Read our post on this important service to help you understand what services we can offer and why you should need them, and check out how we can help you with a range of packages to suit all size of business.
Website support and maintenance services – Why Do I Need It and What does it involve?
WordPress has many advantages being one of the most used website platforms in the world in 2021 42.9% of all websites are on the platform. With 65.1% of all CMS (Content Managed System) sites being on the platform.
WordPress is simple, with open-source access, and the actual software is free. Its popularity comes from specifically from its ability for scalability. WordPress is used by large enterprises for their internet storefronts and by people who are just interested in creating a personal blog.
WordPress is the premier choice for small companies looking for a simple to use but powerful CMS, enterprises that are looking for a scalable tool for their business operations, and everything in between.
One area that you need to keep in top of when using a WordPress site is maintenance. WordPress avoids the need for costly bespoke coding by offering low or no cost themes and plug ins offering quick access to the functionality users require.
It is inevitable that vulnerabilities are found frequently both in WordPress, its themes, and plugins. Obviously not all sites have all themes and plugins so depending on the website build following a WP vulnerability report the website will need regular updating to improve security.
The process.
We Are The Missing link receives notifications regarding WordPress vulnerabilities through the month. We review these and update sites where necessary during monthly maintenance.
Staging Site
Live site. Once we have confirmed the process on staging we then update live.
This process can take anything from 1.5 hours per month to 2 days+ depending on the website size and complexity.
We recommend that any updates are completed as a minimum of monthly on site, if needed this can be extended to quarterly with the understanding that the website will be at greater risk.
At We Are The Missing Link, we provide comprehensive website support to ensure the smooth operation of your online business. Book a regular bundle of hours with us to help you maintain and grow your business. Let us be your own outsourced web department. We offer solutions to meet the particular requirements of any size of business, from micro startups to big firms.
We will happily use your contracted hours in any way from the following options:
Pre-booked support retainer hours will always be cheaper than ad-hoc requests.
In addition, we offer hosting services for websites to make sure that they are constantly available and operate properly. We provide scalable, secure solutions with 24/7 monitoring and support to make sure your website is constantly performing at its peak.
We offer Shared, Cloud and dedicated servers depending on your business need, we have hosting services in the UK and globally and we can design a network that meets your needs for location and speed.
Our customized solutions are intended to provide you peace of mind, knowing that your website is in good hands. Trust us to handle your website support and hosting needs so you can focus on expanding your business.
Does your online business pay your mortgage? What would you do if suddenly your online business went down and couldn’t take any money? Like an emergency plumber, we offer an emergency support package – very similar to an emergency plumber or locksmith that you call in an emergency. Offering you one point of call, uk based support that will review and rectify issues to get you operational again as soon as possible.
Only available to customers with our hosting package.
Please note, emergency support will always be available, and will be charged on an hourly basis dependent on time of the call- plus a call out fee. An immediate response may not always be available in this case and response will be in accordance with availability.
Services ranging from endpoint management to vulnerability scanning and penetration testing, we have simple and affordable cyber security packages that will protect you and your company – almost without you knowing it. Complete immunity from ransomeware, savings in time and skills through automation of threat analysis, response and administration. Endpoints protected offline and online,with the greatest level of end user freedom, without compromising security or compliance. Services are delivered on a pay as you go model meaning you have no commitment – only pay for what you actually use.
DNS and Webfiltering – industry leading capabilities to all you to secure and control all your DNS requirements. Multiple security layers and filtering functionality can be bought together in a single or dynamic policy to protect any machine anywhere. Easy installation provides a choice between local installs or on-site relays to suit any development type.
Security Awareness Training and Simulated Phishing – We offer an out of the box automated “battle-ready” phishing software which combines realistic simulated email attacks and breach intelligence with engaging training, information landing pages with alarm bell indicators and quizzes to immediately start reducing your cyber-risk.
Protect your online activity
If you are not using a reliable VPN, your private information can be easily accessed by third parties. We can help you set up a VPN to protect yourself and your company from prying eyes. Keep streaming, uninterrupted, on all your devices with no limits on speed or bandwidth. Keeps your online data safe, even on public wifi. Easy to set up and with a no-log policy so you can be confident that no logs on your activity are kept.
Do you have big plans for your organization? Want to talk about what systems you need to make it happen? Or is something not working and you need a better website conversion rates. Let’s talk and see if we can offer some solutions.
